Frequently Asked Questions

Our dates are imported directly from Al-Madinah al-Munawwarah, Saudi Arabia. Every date is hand-selected and packed in our green and gold MadinaDates.pk packaging.

We sell Ajwa, Safawi, Mejdool and Ambar dates in 0.5kg, 1kg and 5kg packs. For families, Ramadan and events, we also have 10kg and 20kg bulk orders.

Ajwa is the blessed date of Madina: dark, soft and fine in texture. Safawi is dark and delicately sweet with a pleasant chew. Mejdool is large and plump with a rich, caramel-like taste, and Ambar is one of the largest Madina dates, light amber and very soft. Our guide to Madina dates explains the difference.

Yes, we deliver across Pakistan. Delivery is free on orders over Rs. 12,000.

You can pay by Bank Transfer or Cash on delivery. Choose your payment method at checkout.

After you order, you receive a confirmation email with your order number. You can check your order status any time on our Track Order page with your order number and email address.

Yes. With our Gift Builder you choose the box size, the dates and one of 14 artisan fillings. The Signature Box also lets you choose the box style and toppings and add a personalised gift card.

Yes. At checkout, enter the receiver’s name and address as the delivery address. With The Signature Box you can also add a personalised gift card with your own message. For ideas, read our gift box guide.

Yes. We make corporate gift boxes with your company logo, colours, ribbons and personalised inserts. Tell us how many boxes you need and your delivery date on our Corporate Gifts page, and we will send you a quote.

Yes. Message us on WhatsApp at 0300-6234621 with what you would like, and our team will help you place your order.

Keep dates in an airtight container in a cool, dry place for everyday use, and in the fridge to keep them fresh for longer. Take them out 20 to 30 minutes before serving so they are soft and full of flavour.

Yes. For your home, choose our 1kg or 5kg packs. For iftar gatherings, mosques and events, our 10kg and 20kg bulk orders are the easiest way to order. We recommend ordering before Ramadan begins. Read more in Dates in Ramadan.